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Thank you for visiting our Piano Showcase website. Our company has been in Business for 39 years and we're now in our 12th year Online.
Orders ship worldwide from our USA warehouses in 1 to 3 business days. (Custom made items take longer).
Our philosophy is simple...
...to provide our clients with the ...'finest quality piano products' at the 'very lowest prices' along with 'speedy delivery' & 'superior customer service. It's these 4 basic qualities that have made us the #1 choice in the piano supply industry, and the largest worldwide distributor of 'Schaff' piano parts & tools.
Our Customers... Click Here to meet a few of the 'Prestigious Clients' who continually put their 'Trust in Us'.
We sell to the General Public, Businesses, Technicians and Hobbyists.
We've shipped Grand Piano dollies to a Cruise Ship (while at sea) and to the US Army in Turkey, we've even transported Hydraulic Piano Dollies to the Performing Arts Centre in Queensland, Australia and the Royal Danish Theatre in Copenhagen, Denmark. But whether you're the 'Little Old Lady from Pasadena' or one of our corporate clients, like the ABC TV show 'Desperate Housewives', the 'Smithsonian Institute' or 'Disney World', you'll receive the same care and attention and your order will be shipped expeditiously.
Fast Delivery...
Orders are processed immediately and generally ship out within 1 to 3 business days from one of our many distribution centers across the USA & Canada, (custom-made items may take longer) and Purchase Orders are welcome.
We're always here for you...
If you require assistance with your purchase, 'Live Help'is provided on every page of our Online Store, which means, that during business hours you can 'chat live online' with one of our customer service representatives, or... call us toll free at 1-800-791-7144. If this is your first visit to our website, our friendly, courteous & knowledgeable staff, will do their utmost to make your shopping experience a rewarding and pleasant one.
To our ongoing clients, 'Thank You' for your continued patronage.
All products are 100% Guaranteed.
For full disclosure regarding all of our online shopping policies and how
to Contact
Us, please read our 'Store
Policies'.
Vanda King
President & CEO
Vanda King Entertainment Ltd.
Piano Showcase is a division of the
Vanda King Entertainment Corporation.
Please note: We are affiliated with the manufacturers we represent.
Our websites are: vandaking.com & pianoshowcaseonline.com We have no other internet affiliations. |
Some Customer Comments
"Dear
Piano Showcase: Thank you for providing expedient and quality service
to our department".
Music
Department, University of Arkansas at Little Rock.
"Hi
Kim: Thanks again for your help. I will be sure to recommend your
company to those I know who are part of the serious piano playing community
in New York City. Regards,
R.M. New York City
Dear Friends,
How wonderful to find your on-line store! I have today received my first order that was placed on line on this past Saturday, Nov. 18, 2006. All three of the items (an ebony sheet music cabinet, an ebony music stand, and a black piano bench cushion) were delivered this morning before 9:00 a.m. Everything was in perfect condition and are already in use. Thank you so much for your extensive catalog, your wonderful service; also your customer service representatives on the 800 number. I have just ordered a piano lamp and talked with Kim on the telephone. She was, in my opinion, extraordinarily helpful.
Thank you for everything!
Sincerely, Roy Scoggins - Ladson, South Carolina
I have tried several companies to get a cover for our Shiguru Kawai SK-5, only to find that the piano company wanted to charge between $500 and $600+, and they would of had to order it from an outside source. Who knows how long that would of taken?
I really have to thank you folks for the speed in delivery and the perfect fit, I did not even have to really do all the measurements. The Kind lady who answered the phone knew that they had the template for the SK-5, and gave me the exact price, which I might add was many of hundreds of dollars less than all of the competitors I have tried.
Thank you again Piano Showcase.
Sincerely, Jeff Surga, Professional Musicians Local 47, Hollywood, California
"Dear
Piano Showcase: "Thank you for your prompt filling of my order for a Grand Piano
Dolly.
Your office staff was very helpful on the phone and I will continue to do business
with you".
Schoodic Arts for All, Prospect Harbor, Maine
Hi Carole:
Thank-you for the excellent customer service. When we called in the spring we received fabulous customer service as well which is why I wanted to deal with you guys again. It's hard for a business to maintain good customer service consistently over a long period of time and you guys seem to have achieved it!
Thank-you again, - Katie Rainwater Coquitlan B.C.
I'm writing to thank you for what was quite possibly my most hassle-free, last-minute online shopping experience EVER! Your customer service is phenomenal...the email communication was timely and consistent, I received my piano bench in the time promised and it's absolutely beautiful. Thank you!
Sincerely, Julie Clarke Holman.....San Ramon, California
Thank you so much for your excellent service.
The bench arrived with a tear in the box and a subsequent tear in the upholstery top - (UPS damage). You arranged the return and replacement with such ease.
In this day and age, I expect good customer service but almost never receive it – you’ve met and exceeded my expectations!
Thanks so much. Leslie Shiner - Mill Valley, California
Kelly, Thanks for the update, and for doing your best to get it delivered on time. Out of the numerous retailers we shopped with this Christmas, the customer service you and Carole have provided is among the best. In fact, your internet customer service exceeded that of many places we visited in person. I already recommended a raise for Carole. Tell your boss you are next. Merry Christmas.
Dan Tomlinson.... Three Rivers, Michigan
Just to let you know that the Poeschl Adjustable Leather Duet Bench arrived safely. I'm utterly delighted with it - beautifully made, very solid with the nicest mechanism I've come across.
Thanks for all your help - Very best wishes, Jack L. (West Sussex, UK)
Thank
you,
Benches
arrived and I couldn't be more delighted, excellent service...Outstanding
!!!
Thank
you. Diane Donovan, Heathsville, Virginia
I just want to write and tell you how pleased I was with your website and the service received. I placed my order with ease and then placed a call to your Customer Service number to check on arrival time. The person who answered the phone was extremely helpful and very polite. It was certainly a pleasure shopping with your company!
Karen Bartosh - Moon Township, Pennsylvania
Hello!
I just wanted to thank you for such a timely delivery and quality
product. We assembled the dolly at our church yard sale on Sat. and
had the "manpower" to get the piano on it right then. What a blessing
for us and it was already used on Sunday morning. We appreciate your
prompt service and will recommend you if anyone asks where we got it.
Thanks again! Deborah St-Onge
Choir director, St. Mark's Lutheran Church
Hi Carole,
I found what I was looking for at the company you recommended. Thanks for the link and thanks for your honesty.
Hello,
Just
wanted to let you know that the Unfinished Music cabinet showed up at our
door amazingly quickly! It is so lovely in it's unfinished
state, that I think I'm just going to keep it that way and put a clear
finish on it.
Thanks!
Jane Eubanks - Stockbridge, Vermont
Dear
Denny,
Thank
you for letting me know when my piano was made.
It
is a pleasure doing business with Vandaking.com I just received
the piano bench and piano lamp I ordered and am very happy with the quality
of the items, the careful packaging and the speed with which my order was
filled.
Thanks
again! Maureen Chepiga - Brooklyn, New York
Piano
Showcase is an incredibly customer focused company! Thank you.
Ron
Kitlas
"I
just got my Sheet Music Cabinet yesterday, and love it!! The Cabinet was
delivered quickly and was in perfect condition with all hardware in tact.
We all have a few drawers and have filled some of them already. All 3 of
my kids & I play the piano so we have lots of music. Thanks again for
such a great product. It's so nice to deal with a company who has both
great prices and great merchandise. I will keep your company name in my
internet favorites for future reference.".......Jan H. (Dublin, Ohio)
Kelly,
Thank you for your very succinct response to replacing the piano bench
(damaged in shipping). It is most appreciated that you took immediate action
to rectify the problem. I am very much impressed by the service provided.
Again, thank you for excellent service.
Respectfully,
Val Peres / Ukiah, California
I
was so pleased with my first order, (Teacher's Bench & Grand Piano
Lamp) I`m back for more!
Ann
Casey - Fairfax, Virginia
Thanks
KIM - this is about my Order for a piano bench cushion. I just wanted to
say thank you because you handled my order so pleasantly and efficiently.
I know it was a small order to your firm but to me it was buying something
I needed and wanted, and I am delighted with the color and fabric.
Have
a great day. Ruth Gray, Clarence, New York
Kelly:
The piano cover for the hard to fit Baldwin came and it is just great -
fits like a stocking, and looks elegant. Thanks ... and we will pass on your info to friends.
John
Koranda, Saratoga, Florida
Hi,
I just wanted to tell you how happy I am with the bench I received from
you. I am a piano teacher and my old bench was being held together with
metal braces which were finally unable to do the job anymore:) I teach
about 50 students a week at my home studio and so I needed that new bench
quickly! You guys got it to me right away and it's absolutely perfect!
Thanks again for everything and take care,
Scott
Fishkind - Nashville, TN
Dear
Carole,
Our
balance arm grand piano lamp arrived last week and it is simply beautiful!
Yea, we can all see now when we play ... amazing. The customer service
dept. provided me with information on the features of several lamps which
helped in the selection of the lamp for our needs. Thanks for your prompt
and professional service. Susan Yakrus - Alpharetta, Georgia
Hello
Piano Showcase: "What a pleasure to deal with a company who is always
available both by phone & email for their customers.
I
couldn't believe I got an answer on a Sunday morning. Thank you again
for your wonderful products and super prices." Jenny R. - Beverly
Hills, CA.
"Dear
Customer Representative: Just wanted to let you know that I am very pleased
w/ my new piano lamp and your service. When my lamp arrived, it had a dent
in it. The problem was swiftly taken care of in a pleasant way. You all
are doing a great job! Thank you!
Ginger
Price - Phoenix, Arizona
"You
guys are soooo cool. The most helpful business on the internet yet."
Thanks
a million. Terry, (Wisconsin)
"Hi,
Service was excellent - goods arrived as ordered very speedily (within
10 days), which is not bad from Canada to Scotland. Goods were
exactly as described on the web pages. Thanks for everything. "
Ian
in Scotland
"Hi Piano Showcase;
Please let me take this
opportunity to say that I have nothing but the highest regards for the
level of customer service your organization has exhibited."
David Hanna
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"Dear"Piano Showcase",
I'm writing to let you know
how very pleased I am with your products. A short time ago I began talking
with your staff, via e-mail and telephone, about replacing the plastic
on the keys of my spinet piano. They were very helpful and encouraging.
I ordered your keytops & adhesive products, and less than a day later,
my husband and I replaced the coverings. What a difference it made! The
results are beautiful!
Thanks again for all your
assistance, and your great products."
Sincerely, Lavon Groce,
(West Palm Beach, FL)
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"Hi Kelly: You have been
a delight to deal with. You have succeeded in "humanizing" a shopping experience
on the web." Good Job!...
M. Glover, Memphis TN.
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"All items received.
Thanks for your excellent service.
Joseph Attard - Malta"
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"Hello Vanda King,
Just want to let you know
that I am very satisfied with your service. I ordered a Piano Bench and
it was delivered on time and just what I expected. The bench looks
great and the WORKMANSHIP IS EXCELLENT.
I was most impressed at
your immediate response to my original request for the date that my piano
was manufactured. I can highly recommend online purchases from Piano
Showcase."
Cordially, Hal Martin
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"Dennis - Thank you very
much for the update. It's quite refreshing to order from someone
and for them to let me know the progress of the shipment. I think
it's a true sign of customer service. Incidentally, your website
is GREAT! It's easy to navigate, and a joy to use." Roger
Bryan
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Hello vandaking: "I
just wanted to write and thank you for your very prompt service. I was
surprised to see the piano cover arrive at my doorstep much earlier than
I had expected. And I am very happy with the product. Thank you very much
for your wonderful service."
Ami Hakuno, Flushing, New
York
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"Thank you very much. Your
customer service and website are top rate." Terry Farley
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"Hi - Thanks to you guys
and your terrific Tuning Kit, I'm actually making some extra money to help
me through music school. Your tuning instructions were easy, and
I was tuning in no time!"
Francis J. - Sidney, Australia
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"Kelly ... thank you so
much... When I ordered the wrong color, I received the replacement caster
cups a few days after I returned the originals."
Thanks again...Charlene - N.C.
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Dear Vandaking,
"We received our music cabinet yesterday and I just wanted to say how happy
we are with it and with your excellent customer service. Your quick and
complete responses to my email questions were very helpful. The cabinet
arrived quickly and is of wonderful quality, exactly what was described
and pictured. You can count me among your very satisfied customers!
Thank you again."
Gillian D. Bailey - Tempe AZ
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Dear Kelly
"Thank you very much for
responding so quickly. I just placed my order a few minutes ago.
I really appreciate your help. I am very new at this online
shopping stuff and you've made it a very pleasant experience. Have
a Happy Holiday and thank you again." Sincerely,
Lisa
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Hello Piano Showcase
"Dennis I'm just mailing
you to say the Tuning Kit arrived safely this morning, which was far sooner
than I expected. Thank you once again for providing an excellent
level of service."
All the Best, Simon.
Merseyside, UK
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"I just wanted to thank
you for the great service I received from your company. Not only was the
product shipped promptly, your Tech Help (Dennis) was extremly helpful.
As a customer service manager myself, I know that anyone in customer service
rarely receives the "Atta boy". Well it is justly deserved. Thanks again
and keep up the good work." Andy
(Deland, Florida)
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Dear Vanda King
"It's not very often that
someone is lucky enough to thank a stranger twice in a lifetime.
Well I can! The first time was when you made a lonely Christmas very happy
for "all of us", when you were the star of the big holiday show and you
sang for all us American Troops stationed in Thule, Greenland back in the
'70's. And now here I am thanking you again, this time as a
customer of your piano business, for providing such terrific products and
service. It's wonderful to see a great entertainer go on to be such
a success in the business world as well." Keep up the good work.
S. Johnson, Fort Lauderdale,
Fla.
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"Thank you very much for
one of the most pleasant shopping experiences I have had in a long time.
Your company is great. Thank you again." Sincerely, Lifelong
customer, Robert Bartko (Indianapolis, Indiana)
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