Piano Benches, Lamps, Covers, Dollies, Parts & Tools

World's #1 Supplier - 21st Yr Online

7500 Piano Items for Home & Business

Toll Free 1-800-791-7144 (EST)

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Shipping

 International Orders

Orders are processed immediately and are shipped from our Central USA warehouses. 
Parts, Tools & Accessories generally ship out within 1 to 3 business days. Covers, Cabinets, Custom Benches & Cushions are made to order can take anywhere from 5-10 business days for manufacturing. 

We carry an extensive selection of Piano Lamps and many ship direct from the manufacturer. Please allow 10-14 business days for shipping. 
Shipping is by UPS.   Postal Service is available for Military Bases / APO addresses and Overseas orders.

PLEASE NOTE: Products with Free Shipping are in special individually packed boxes and cannot be multi-packed with other items. 
Free Shipping items are indicated with each eligible item. Shipping rates will apply to all parts, tools and accessories at checkout - there is no free shipping on these items. 
There is a $30.00 factory ordering minimum required (excluding shipping)

Changing or Cancelling and order. We require in writing any change or cancellation requests.  Please use the Contact Us link to put your request in writing.  We do our best to process orders in a timely fashion, therefore we cannot guarantee any changes to orders or cancellations once an order has been processed and is preparing for shipment.  Express orders of in stock items will ship same (business) day if the order is received before 12:00PM EST.  

Custom made items cannot be changed or cancelled once production has started.

INTERNATIONAL ORDERS, HAWAII & ALASKA: - Shipping costs will be emailed to you and an acceptance reply is manditory before the order can be processed. . 
All free shipping offered on our site is shipped by UPS Ground service and applies to the Lower 48 states.

Customers are required to pay the difference in price if they request faster service.

NOTE ** - UPS delivers business days - Monday to Friday **  

1) - UPS Ground Service 
2 - 5 business days from date of shipping. (Not guaranteed by carrier)

    A physical address is required for UPS deliveries. UPS deliveries cannot be shipped to P.O. Boxes.

2) - UPS  2nd Day Air 
  Your parcel will arrive 2 business days from date of shipping. 
Items to be shipped 2nd Day Air must be ordered by 12 p.m. EST to go out the same day. 
If an item is not in stock we will inform you right away.

    A physical address is required for UPS deliveries. UPS deliveries cannot be shipped to P.O. Boxes.

2) - UPS  3 Day Select 
  Your parcel will arrive 3 business days from date of shipping. 
Items to be shipped 3rd Day Air must be ordered by 12 p.m. EST to go out the same day. 
If an item is not in stock we will inform you right away.

    A physical address is required for UPS deliveries. UPS deliveries cannot be shipped to P.O. Boxes.

3) - UPS Overnight (Guarantee as per carriers terms.) Your parcel will arrive on the next business day. 
Items to be shipped Overnight must be ordered by 12 p.m. EST to go out the same day. 
If an item is not in stock we will inform you right away.

The shipping times you see above are supplied by the Carriers, however, we cannot be held responsible for shipments delayed by the Postal Service, UPS or FedEx.

Please be aware that for parcels shipped internationally via Mail service - if the package is lost or damaged it can take 6 months to 1 year to settle a claim. 
We are unable to reship packages until a claim has been settled. 
IMPORTANT: Due to certain restrictions in many countries buyers should check with their local government regarding any restrictions on imported goods.

A minimum fee of $14.00 /package  is charged by UPS for any address corrections they need to make (e.g. Zip, Street Name, Suite or Apt. number).   If the address given by the customer is incorrect or changed after the product has shipped, this charge from UPS is passed onto the customer.

PLEASE NOTE: 
We require a Telephone Number for both Billing & Shipping addresses. 
An Email Address is also required. 
Orders CANNOT be processed without this information!

'No Sales Tax' .....applies to U.S.A only. 
International / Overseas Customers are responsible for any tariffs & taxes in their own country. 


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